Billing

PersonalizeDx Labs strives to provide easy access and pain-free billing for patients. Following the testing, PDxL will bill the patient’s insurance carrier for all testing services as ordered by the referring physician.

Should a payer deny or only provide partial payment, PDxL will submit up to three levels of appeals on behalf of the patient to the payer (during which time PDxL might seek additional information from the clinician or the patient).

PDxL is required by law to bill patients for any applicable deductibles, outstanding balances, and co-insurances, as required by the payer.

For more information please view our complete billing policy: PDxL Billing Policy.